Frequently Asked Questions
- How many different prizes am I allowed?
- Unlimited custom printed prizes can be printed; Please provide a spreadsheet with the breakdown of prizes. If you need help, just call.
- How many scratch areas can my scratch off cards have?
- Our Standard pricing includes 1-3 scratch areas; we will send you a template of all standard areas with your custom quote. If you need more scratch areas, contact Ty Koon (Mr. Scratch Off!) for a custom printed scratch off ticket/card quote.
- What kind of prizes can I give away under the scratch area?
- You can give away any type of prize that you want. If you need us to Manage, Track and Handle the Fulfillment of your prizes contact Ty Koon (Mr. Scratch Off!)
- What sizes of scratch areas do you have available? Can they be placed anywhere on the cards?
- We offer Standard Scratch off areas and shapes, just send Mr. Scratch off! Your e-mail and he will send you our standard templates. Or we can create and a Custom Scratch Off Location and you can have as many Scratch Off locations as you want. These can be placed anywhere on the card.
- Can I customize the shape and size of the scratch area?
- Yes, No Problem!
- Do you charge a set-up fee?
- No. For Standard Scratch off Cards or Tickets; Custom Printed Scratch Off’s are subject to a set up fee. Just Ask Mr. Scratch Off!
- Will my winners be sorted from my non-winners?
- You decide. It is your world and we are here to please. Just Ask Mr. Scratch Off!
- Can my prizes be tracked?
- Yes, we can track your Custom Printed Scratch off Cards or Tickets numerically through a control, pin number, or barcode, allowing you and us to know exactly which cards have what prizes. To be sure that you receive exactly what you request, this process is restricted to authorized personnel only.
- Where will the control numbers be printed?
- Front, Back, Top, or Bottom you just need to tell Mr. Scratch Off! Where to put it! And he will gladly do so!
- Can I have my cards shrink-wrapped for me?
- We shrink-wrap all Standard Printed Scratch off Cards. If you have a Custom Printed Scratch off Card Mr. Scratch Off looks at it on a job by job basis.
- Can I see a physical card before the order is printed?
- Yes, for a small fee you can choose to receive a match proof of your project.
Still playing catch up from the show, it was a great success. The scratch off cards looked awesome! It was a pleasure working with you. Thank you so much for your help in getting these done in a timely manner.
I would also like to add, that during our order I had the privilege of speaking with several of your staff. Everyone was very professional and I appreciate you all! You have a wonderful team and should we need your services in the future I will be sure to contact you.